Solution automates the capture of documents at the branch, improving customer service, accuracy and compliance. Lexmark recently announced the availability of Lexmark Smart Document Capture for Banking, a solution platform that streamlines paper-based processes within the branch, helping banks improve customer service, accuracy and compliance.
Rachel Spear, Marketing Manager at Perceptive Software, highlights risk in the financial and insurance industries and the three types of uncommon risks that are difficult to expose. Risk is about controlling loss or exposure. The insurance industry, in particular, is accustomed to understanding, interpreting and managing risk. While some risk is easily identified, there are three types of risk that […] Read More
Paper-based, manual processes introduce errors, waste valuable time and create unnecessary risks. That’s why progressive financial services institutions are turning to automated workflow solutions that dramatically improve accuracy. To err may be human, but errors are unacceptable for loan approvals, new account applications and other essential bank processes. Even so, many banks continue to endure unnecessary errors because they rely on manual, paper-based processes.
Financial services institutions are looking to extend their communication offerings beyond their current branch, call center and PC offerings. So where do mobile offerings fit into the mix? Mobile devices are now enhancing the way banks provide products and services. How are mobile devices being used in financial services? Are personal devices even being used in financial services transactions? What is mobility’s […] Read More