Three ways not to lose an insurance customer

lexmark insurance

Reduce your walk-away rates with customer-centric technology solutions Whether it’s applying for a new policy or filing a claim, customer interactions are where the battle for lifetime brand loyalty begins. Customers expect ease of use, intuitive, self-service, fast response and visibility into the process. Failure to offer this level of service and engagement your customers will walk away to your […] Read More

Nearing the end zone

Nearing the end zone

Overcoming industry challenges by integrating process, content and output management solutions  The insurance industry is faced with the struggles of market pressures and rising costs as part of today’s global economy. And it’s no secret that information technology is a major expenditure. Across North America, Europe, Latin America and Asia Pacific, IT spending is expected to reach to $162.1 billion […] Read More

Understand uncommon risks

Understand uncommon risks

Rachel Spear, Marketing Manager at Perceptive Software, highlights risk in the financial and insurance industries and the three types of uncommon risks that are difficult to expose. Risk is about controlling loss or exposure. The insurance industry, in particular, is accustomed to understanding, interpreting and managing risk. While some risk is easily identified, there are three types of risk that […] Read More