Lexmark SMB customers use My Pages program to purchase prints on the fly

Lexmark SMB customers use My Pages program to purchase prints on the fly

Lexmark’s newest program for small and medium business (SMB) customers, Lexmark My Pages, enables customers to pay as they print – a program that is similar to what some large enterprise customers utilize in their printing environments.  We sat down with Jason Bright, global industry manager, to get details on the solution and to find out how customers are utilizing […] Read More

The Best and Worst Customer Service

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We love getting feedback from our customers.  Unfortunately, we often hear about the problems customers are having instead of hearing about the good experience that they have with their Lexmark devices.  Good or bad, we want to hear about your experience with Lexmark devices.  Our success is driven by the company’s overarching commitment to its customers. With a corporate vision of “Customers For Life,” we earn our customers’ loyalty by listening to them, anticipating their needs and working to create value for them.

So with that, it is especially rewarding when we help our customers and even better when they write about their positive experience on their blog.  Joy, the lead blogger at Pardon My Poppet in Ontario, recently talked about her experience with Lexmark and some other companies. Read it here.

We’d love to hear about your Lexmark experience.  Please feel free to post comments here, or if you need assistance, contact us at lxklistens@lexmark.com

 

CRN’s Annual Report Card ranks Lexmark No. 1

Listening and responding. These are among Lexmark’s strengths, and they’re paying off in our IT reseller channel. Just ask our partners. CRN’s Annual Report Card ranks Lexmark No. 1 over HP and Xerox in a number of categories – as rated by solution providers – in the 2011 Multifunction Printers report. Lexmark is No. 1 in Solution Provider Programs, Richness of […] Read More